How the Abandonment KPI's are calculated

 

Abandoned Revenue

The total value of items contained in abandoned shopping carts, in the selected period.

 

Abandoned Carts

The total number of abandoned shopping carts in the selected period. A shopping cart is considered as abandoned after 24 hours from its creation.

 

Abandoned Items

The total number of items contained in abandoned carts in the selected period.

 

Cart Abandonment Rate

Cart abandonment rate is calculated as the percentage of shopping carts that did not transform in invoiced orders, in the selected period.